Terms & Conditions

The terms and conditions (hereinafter referred to as the ‘Terms and Conditions’) applied on Togs by Madio and operated Internet sites which reference these Terms and Conditions. Whilst retrieving to the Togs by Madio website you agree with the Terms and the Conditions stated herein, and if you do not agree with these Terms and Conditions, you shall refrain from using this website. The site is registered under the name of “Togs by Madio and all the rights are reserved under its Registration no. WU 17148 Every buyer and seller is informed to regularly check the Terms and Conditions to stay updated, Our site
reserves the right to change, modify, add, or remove portions of these Terms and Conditions of use at any time without any prior notice or explanations. All the terms and policies stated on the site are only be taken into consideration prior to these terms and policies no other issue would be taken into deliberation. The content used herein belongs to the Togs by Madio and their vendors.

By using our website, you confirm that you are over the age of 18 or have the permission of a legal guardian to use this site. You agree to comply with all applicable laws, regulations, and terms when using the services provided by TogsbyMadio. We reserve the right to modify or discontinue our website or services at any time without prior notice.

To place an order on TogsbyMadio, you may need to create an account. When doing so, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials, and you agree to notify us immediately of any unauthorized access to your account.

We make every effort to display accurate product descriptions, images, and prices. However, there may be instances where product availability, pricing, or details are incorrect. We reserve the right to correct any errors, including the right to cancel an order if necessary. If a product is out of stock or unavailable, we will notify you as soon as possible.

When you place an order with TogsbyMadio, you are offering to purchase items under these Terms & Conditions. All orders are subject to availability and acceptance. We accept payment through Pay on Delivery and Pay here. Once your order is placed, we will confirm receipt via email, and payment will be processed accordingly.

We offer shipping within online delivery, domestic. Delivery times and shipping fees are based on your location and selected shipping method. We aim to dispatch orders promptly, but shipping times may vary due to external factors such as weather conditions or carrier delays. We are not liable for any delays once your order is with the carrier.

Customers are responsible for the cost of return shipping, except in cases of defective or incorrect items. We recommend using a trackable shipping service to ensure your return is received. Shipping costs are non-refundable.

is used/worn or altered

Exhibits physical damage to the box or to the product

Is returned without original packaging and accessories

Contains a serial number which is tampered.

If it’s a discounted item.

In the event you wish to place an order for a product via the site, we may require various information from you to proceed with same. Amongst other things, we may require your title, name, gender, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment
details, payment card details or bank account details. Such data shall be used for processing your purchase and to deal with any possible later claims and to
provide you with our services to cater to your requirements.

We will use the information to provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website. carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes.

Subject to obtaining your consent we may contact you by email, SMS or What’s app with details of other products and services.
If you prefer not to receive any marketing communications from us, you can opt out at any time. We might permit your name and address on to a third party in order to make delivery of the product to the customer and in case of sellers we may permit the address to the courier companies for the pickup of the orders.
The phone number may be used for notifications regarding order status and announcements of latest deals and campaigns.

All prices on our website are displayed in Sri Lankan Currency(LKR). We reserve the right to change prices at any time without prior notice, but any price changes will not affect orders that have already been confirmed. Taxes and shipping fees are calculated at checkout based on the delivery address.

Your use of our website is governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. Please review our Privacy Policy to understand your rights and our practices related to your information.

These Terms & Conditions are governed by the laws of Sri Lanka. By using this site, you agree to the exclusive jurisdiction of the courts in Colombo, Sri Lanka in relation to any disputes that arise from these terms.

We reserve the right to update or change these Terms & Conditions at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised. We encourage you to review this page periodically for updates.